Private Policy

Effective Date: June 20, 2025
Company Name: CSR Business Solutions
Contact: HR@csrbusinesssolutions-nc.com

1. Introduction

CSR Business Solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, including those provided on behalf of our partner, AT&T Business.

By accessing our website or providing your personal information, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information – such as your name, phone number, email address, and business details.

  • Service Information – details about your communication preferences, products or services of interest, and purchase or inquiry history.

  • Device & Usage Data – IP addresses, browser type, access times, and pages viewed when interacting with our site.

  • Voluntary Information – any additional information you choose to provide (e.g., via contact forms or surveys).

3. How We Use Your Information

We may use your information to:

  • Provide and manage our sales and customer service offerings

  • Respond to inquiries and support requests

  • Facilitate service setup and customer onboarding

  • Send administrative information, updates, or promotional materials (only with your consent)

  • Improve user experience and optimize site functionality

  • Comply with legal obligations or enforce policies

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share your data with:

  • AT&T Business (only as necessary to process your service requests or fulfill business needs)

  • Trusted service providers (e.g., CRM tools, website hosting, email systems) under confidentiality agreements

  • Law enforcement or government authorities when required by law or to protect our legal rights

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no system is entirely secure, and we cannot guarantee absolute protection of your data.

6. Your Choices

You have the right to:

  • Access or update your personal information

  • Opt out of receiving marketing communications

  • Request deletion of your information (subject to legal retention requirements)

To exercise your rights, please contact us at HR@csrbusinesssolutions-nc.com

7. Third-Party Links

Our website may contain links to third-party websites or services (e.g., AT&T portals). We are not responsible for the privacy practices or content of these external sites.

8. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact:

CSR Business Solutions
1927 S Tryon St Charlotte NC 28203
📧 HR@csrbusinesssolutions-nc.com